A practice in evolution
Designing trustworthy experiences for complex systems, human teams, and AI agents.
01 / Interface
I started with
interfaces.
Making what’s on the screen clear, useful, and human.
02 / Workflow
Then the screens
became workflows.
A screen is only one moment in someone’s work.
03 / Complex system
The work grew.
So did the system.
More people. More dependencies.
A greater need for clarity.
04 / Human + AI
Then the systems
started thinking back.
Evidence, uncertainty, and human judgment become part of the interface.
View all work ↗︎ 01Complexity, made navigable
Help schools navigate evolving reporting requirements without losing flexibility or control.
Explore this project ↗︎01Complexity, made navigableSelected project evidence
Help schools navigate evolving reporting requirements without losing flexibility or control.
Open case study ↗︎02Clarity across handoffs
Make verification status and next steps clear for people who use the service intermittently.
Explore this project ↗︎02Clarity across handoffsSelected project evidence
Make verification status and next steps clear for people who use the service intermittently.
Open case study ↗︎03A shared operational picture
Bring field operations into focus across the people and workflows behind smart-meter deployment.
Explore this project ↗︎03A shared operational pictureSelected project evidence
Bring field operations into focus across the people and workflows behind smart-meter deployment.
Open case study ↗︎04An answer needs evidence
Keep AI-assisted policy research traceable to its sources, including when evidence is insufficient.
Explore this project ↗︎05Make the limits visible
Give a person and an AI assistant a shared view of health data—and the limits of what it can support.
Explore this project ↗︎05Make the limits visibleSelected project evidence
Give a person and an AI assistant a shared view of health data—and the limits of what it can support.
Open case study ↗︎06Trust unfolds over time
06Trust unfolds over timeSelected project evidence
Make patterns across AI conversations visible while preserving human agency.
Open case study ↗︎07Restraint is a form of care
Imagine a phone that carries emotional continuity — and knows when silence is the better gesture.
Explore this project ↗︎07Restraint is a form of careSelected project evidence
Imagine a phone that carries emotional continuity — and knows when silence is the better gesture.
Open case study ↗︎